Privacy Policy

To use Creative Knowledge's offerings, we ask our users – both parents or guardians and children – to provide various kinds of information. Some of this information may be considered personal information. No one will be excluded from using JoyReader for not giving us personal information, but not providing the requested information may mean that many features, activities and books will be unavailable. The information you provide will be used in the ways described in this Privacy Policy and in our offerings. We will use it principally to authenticate you, assist you in purchasing books, and assist you in accessing or restoring your purchases on new or different devices. Wherever we ask for personal information, we have tried to be clear about why we need the information. If you are confused by a request, please send us an email at joyreader@wawayaya.com, preferably with an accompanying screenshot or description of the instance you have a question about. We are constantly trying to make our service better and so your feedback is important to us.

What Emails, etc. Do We Send? We use your email address (and/or other contact information) to notify you about purchases or payment processing transactions, product notifications or alerts, or technical or customer support issues. In some instances, subject to your expressly providing the information, we will use SMS, in which case additional charges by your or your recipient's mobile phone carrier may apply. Our apps may also utilize the "Notifications" systems offered by our partners' platforms, such as Apple iOS or Google Android; these "Notifications" can be managed through your device operating system and are not within our control.

What About Information Requested by Platform or Device Partners? We have no control or access to any personal information that is requested by third parties, such as Apple or Google, in connection with downloading or using the JoyReader app or purchasing any of our books through their online payment platforms.

How do we collect your personal data?
We collect your personal data in the following ways:
When you sign up for the WaWaYaYa Service
1 when you sign up for the WaWaYaYa Service, we collect certain personal data so you can use the WaWaYaYa Service such as your email address ,name and telephone.
2 When you submit your email address – when you provide your email address to the WaWaYaYa website, app, or any other Intuary product.
3 Through your use of the WaWaYaYa Service - when you use the WaWaYaYa Service, we collect personal data about your use of the WaWaYaYa Service, such as what books you have completed.
4 From third parties - we will receive personal data about you and your activity from third parties, including partners we work with in order to provide you with the WaWaYaYa Service . We will use this personal data either where
you have provided your consent to the third party or to Intuary or where the WaWaYaYa Service has a legitimate interest to use the personal data in order to provide you with the WaWaYaYa Service.

We use anonymized and aggregated information for purposes that include testing our IT systems, research, data analysis, creating marketing and promotion models, improving the WaWaYaYa Service, and developing new features and functionality within the WaWaYaYa Service.

What personal data do we collect from you?
We have set out below the categories of personal data we collect and use about you:

Personal data collected when you sign up for the WaWaYaYa Service
This is the personal data that is provided by you or collected by us This is the personal data that is collected to enable you to sign up for and use the WaWaYaYa Service. This includes your email address, first name, and last name.

Some of the personal data we will ask you to provide is required in order to create your account.

The exact personal data we will collect depends on the type of WaWaYaYa Service plan you sign up for and whether or not you use a Third Party Service (as defined in the Terms and Conditions of Use, such as the Apple App Store) to sign up and use the WaWaYaYa Service. If you use a Third Party Service to create an account, we will receive personal data via that Third Party Service but only when you have consented to that Third Party Service sharing your personal data with us.

Personal data collected through your use of the WaWaYaYa Service
This is the personal data that is collected about you when you are using the WaWaYaYa Service - this may include:

  • Information about your type of WaWaYaYa Service plan.
  • Information about your interactions with the WaWaYaYa Service which includes the date and time of any requests you make, books you have consumed, books you add to your Favorites, and your interactions with other WaWaYaYa users. This also may include details of your use of Third Party Applications and advertising you receive.
  • Technical Data which may include URL information, cookie data, your IP address, the types of devices you are using to access or connect to the WaWaYaYa Service, unique device IDs, device attributes, network connection type (e.g. WiFi, 4G, LTE, Bluetooth) and provider, network and device performance, browser type, language, information enabling digital rights management, operating system, and WaWaYaYa application version.
  • Motion-generated or orientation-generated mobile sensor data (e.g. accelerometer or gyroscope) required for the purposes of providing specific features of the WaWaYaYa Service to you.

Personal data collected with your permission that enables us to provide you with additional features/functionality
Voluntary Mobile Data:
In addition to the mobile data we collect to provide you with the WaWaYaYa Service (outlined above), you also have the option to give us your consent to collect additional personal data from your mobile device to provide you with features/functionality that will enhance your WaWaYaYa Service experience.

We will not access any of the personal data listed below without first obtaining your consent:

  • Your photos - If you give us permission to access your photos or camera, the WaWaYaYa app will only access images that you captured with the camera within the WaWaYaYa app and metadata related to those images, such as the type of file and the size of the image. We will never scan or import your photo library or camera roll.

Payment Data:
We may collect such personal data if you purchase any of our Paid Subscriptions or Lifetime Access (as defined in the Terms and Conditions of Use) or make other purchases through the WaWaYaYa Service. The exact personal data collected will vary depending on the payment method (e.g. direct via your mobile phone carrier or by invoice) but will include information such as:

  • Name;
  • Date of birth;
  • Credit or debit card type, expiration date, and certain digits of your card number;
  • Mobile phone number; and
  • Details of your transaction history.

Contests, Surveys and Sweepstakes Data:
This personal data is used to allow you to sign up and participate in these types of promotions. The exact personal data collected will vary depending on the promotion.

Marketing Data:
This personal data is used to enable Intuary and our partners / service providers to send you marketing communications either:

  • Via email;
  • Whilst using the WaWaYaYa Service.

What do we use your personal data for?
When you use or interact with the WaWaYaYa Service, we use a variety of technologies to process the personal data we collect about you for various reasons. We have set out in the table below the reasons why we process your personal data, the associated legal bases we rely upon to legally permit us to process your personal data, and the categories of personal data used for these purposes:
  • To provide, personalize, and improve your experience with the WaWaYaYa Service and other services and products provided by Intuary, for example by providing customized, personalized, or localized content, recommendations, features, and advertising on or outside of the WaWaYaYa Service (including for third party products and services).
  • To understand how you access and use the WaWaYaYa Service to ensure technical functionality of the WaWaYaYa Service, develop new products and services, and analyze your use of the WaWaYaYa Service, including your interaction with applications, advertising, products, and services that are made available, linked to, or offered through the WaWaYaYa Service.
  • To communicate with you for WaWaYaYa Service-related purposes.
  • To process payment, to prevent or detect fraud including fraudulent payments and fraudulent use of the WaWaYaYa Service.
  • To communicate with you, either directly or through one of our partners, for:
    • marketing,
    • research,
    • participation in contests, surveys and sweepstakes,
    • promotional purposes,

via emails, notifications, or other messages, consistent with any permissions you may have communicated to us (e.g., through your Account Settings page).

About Children
The WaWaYaYa Service is directed to children under the age of 13 years. Intuary makes every effort to ensure that the WaWaYaYa Service and other services and products provided by Intuary, comply with the Children's Online Privacy Protection Act (COPPA).

We do not knowingly collect personal data from children under 13 years or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, please use the WaWaYaYa Service under the supervision of your parent or legal guardian, but do not provide any personal data to us.

If you are a parent or guardian of a child under the Age Limit and become aware that your child has provided personal data to Intuary, please contact us by sending an email to joyreader@WaWaYaYa.com.

If we learn that we have collected the personal data of a child under the age of 13 years, we will take reasonable steps to delete the personal data. This may require us to delete the WaWaYaYa account for that child.

Data retention and deletion
We keep your personal data only as long as necessary to provide you with the WaWaYaYa Service and for legitimate and essential business purposes, such as maintaining the performance of the WaWaYaYa Service, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes.

To make requests, or if you have any other question regarding our privacy practices, please contact us at WaWaYaYa@WaWaYaYa.com from the email address associated with the WaWaYaYa account. Note that including the email address in the body of a request sent from a different email address does not suffice for these purposes.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as fraud. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.

We may also reject requests where there is an ongoing subscription or an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute. We will retain the necessary personal data until the issue is resolved.

How Do We Protect Your Information? We use commercially reasonable efforts to safeguard your personal information, including the transmission of your personal information from your computer to our computers. When you place orders or access your personal information, we offer the use of a secure server, but only to the extent you do not disable or deselect the secure server method and your browser supports such functionality.
We are committed to protecting our users’ personal data. We implement appropriate technical and organizational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. We have implemented various policies including pseudonymisation, encryption, access, and retention policies to guard against unauthorized access and unnecessary retention of personal data in our systems.

Your password protects your user account, so we encourage you to use a unique and strong password, and to limit access to your computer, device, and browser.

We are committed to protecting our users’ personal data. We implement appropriate technical and organizational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. We have implemented various policies including pseudonymisation, encryption, access, and retention policies to guard against unauthorized access and unnecessary retention of personal data in our systems.

Your password protects your user account, so we encourage you to use a unique and strong password, and to limit access to your computer, device, and browser.

The data generated by your using WaWaWaWa JoyReader, automatically uploaded to our servers, could be used in the APP, such as ranking list, to motivate others.

You Should Also Check Out Our Terms of Use. JoyReader has Terms of Use that govern how you may use the products and services we provide. It is your responsibility to read, understand and comply with the Terms of Use. We are Creative Knowledge Inc., a Singaporean corporation. We may be reached via email at joyreader@wawayaya.com. We welcome your questions, comments, and concerns about this Privacy Policy and our privacy practices.